We read every message that reaches us, and we are glad to hear from readers — especially when you are telling us we got something wrong.
Email: contact@greatwallchiinese.com
Email is the best and fastest way to reach us. We aim to reply within two to three business days. During busy periods it can take a little longer, so please do not worry if you do not hear back immediately.
What You Can Contact Us About
Menu corrections and price updates If a price on our site no longer matches what you paid, or a dish has been added or dropped from a menu, tell us. Please include the restaurant’s city and state, the dish name, and the price you actually saw. Photos of the menu board or receipt are extremely helpful.
Missing locations If your local Great Wall Chinese restaurant is not covered on the site, send us the city, state and, if possible, the street the restaurant is on. We add new locations regularly and reader requests go to the front of the queue.
General feedback and suggestions Ideas for guides, tools or calculators you would find useful are always welcome.
Advertising and media enquiries For advertising, sponsorship or press enquiries, email us with “Advertising” in the subject line and a brief description of what you have in mind.
Copyright and content removal If you believe content on this site infringes your copyright or trademark rights, or if you are a restaurant owner who would like your menu information amended or removed, please email us with “Copyright” or “Removal Request” in the subject line and give us enough detail to identify the exact page. Our full takedown process is set out on our DMCA and Copyright Policy page.
Privacy requests To ask what personal data we hold about you, or to request its deletion, email us with “Privacy Request” in the subject line.
What We Cannot Help With
We are an independent information website, not a restaurant, and we have no connection to any Great Wall Chinese business. Please do not contact us to:
- Place, change or cancel a food order
- Ask about delivery times or a late order
- Make or cancel a table reservation
- Request a refund or dispute a charge
- Ask about allergens or ingredients in a specific dish
- Apply for a job at a restaurant
For any of the above, please call the restaurant directly. Only the restaurant itself can help you with your order, and only the restaurant can give you reliable allergen information.
Response Times
We are a small team and we answer messages in the order they arrive. Corrections and privacy requests are prioritised. If your message needs us to verify information with a restaurant or a source, it may take longer, and we will let you know if that is the case.